At our Delaware locations there are 8 Procare fit specialists and one Pedorthist. What is a Procare fit specialist? A Procare fit specialist is someone that has completed New Balance Athletic Shoe’s  comprehensive online training and has successfully passed their online exams, as well as, trained one on one with our on staff Pedorthist.  The Procare training offers our employees the tools to measure length, width, and arch length using a Brannock (measuring device) device.  This helps determine the proper size and width for each customer. In addition to the Brannock device, our stores use the Pressure Stats and I-step machine (I-step is available only at our Wilmington store location) to help determine the customer’s arch height and pressure points. These are tools that help us provide the proper shoe for your foot type. Our staff is trained to know that low to medium arches normally need some type of medial support and a high arched foot requires a neutral shoe to help with lateral support.  

Did you know that the foot has 26 bones which make up one quarter of the bones in your body? The foot is a complex structure that takes a lot of wear and tear as we age. When running the force is three times your body weight on your foot. Therefore, it is only natural that our feet elongate and spread as we age. Here at New Balance Delaware we understand how important is to get a proper fit and that is why we will offer to measure your feet every time you visit one of our store locations.  We know that not only is it important that you get the right size, but also the correct shoe for your specific activities.  At both Delaware locations you will find that we stock women's shoes from size 5 to 13 and widths from 2A to 4E.  Men's we stock from size 7 to 16 and widths from 2A to 6E.  Our kid’s shoes are available in infant sizes from 2 to 10 in Medium, Wide and Extra wide widths.  Preschool and Grade-school sizes run from 10.5 to 7.0 in narrow, medium, wide, and extra wide widths.  Remember not all feet are alike, so multiple sizes and widths are designed for those hard to fit feet.  New Balance also uses multiple lasts.  What is a last? (The molding of the foot used to build a shoe). New Balance offers several different lasts to accommodate those hard to fit feet.  For someone with narrow feet you might want to try our SL-1 or PL-1 last. For someone that has a wide forefoot and narrow heel you will want to try our SL-2 last.  The SL-2 last is a shoe that has a wide and deep toe box, a high instep, and a narrow heel.  Basically this type of fit is very accommodating and provides more internal volume in the shoe. For anyone that has a very difficult foot to fit, please feel free to ask for our on staff Pedorthist!